WHO AM I ?

An analyst with a little over 4 years of experience across multiple domains including Banking, IT Services, Digital Marketing and Strategy, and Hospitality. As an analyst I am very Solution Oriented and take pride in pro-actively developing and assessing strategies that impact and support enterprise level business objectives. Having spent the last couple years consulting at Wells Fargo, I have driven my career to progress with an entrepreneurial spirit and passion be it taking multiple roles within an energetic start-up at the beginning of my career or working at one of the largest banks in US. Each opportunity has trained me to tackle a wide range of challenges in an efficient way while I gained experience in leadership and business roles. I am heavily inclined and focused towards roles that require cross-functional interaction, optimizing flow processes, aligning teams to achieve strategic goals, and most importantly enhancing end user interaction.

TOOLS & SKILLS

Teradata, Tableau, SQL, Advanced MS Excel, MS Office, Visio, Microsoft Project, SharePoint, SPSS, Jira, Confluence.

User Stories, Gap Analysis, Requirement Gathering & Elicitation, Project Management, SDLC, Stakeholder Management, Financial Forecasting, Budgeting, Resource Planning, Ad-hoc Reporting, Presentation, Customer Experience, PMO, Prototyping, Wireframes, Customer 360.

Key Skills

EDUCATION

M.B.A General

May'14 - May'16 GPA 3.81/4

University of Massachusetts, Lowell

Amity University, Noida

B.Tech Computer Science & Engineering

August'08 - May'12 GPA 3/4

Education

Work Experience

WORK EXPERIENCE

Business Analyst

February '20 - May'20

Harbourfront Centre

Consulting with the CFO, COO and, other managers within Harbourfront Centre’s (HFC) various commercial business units, and conduct gap/cost analysis and business process improvement on each business unit to ensure profitability and viability.
Created enterprise-level five-year financial forecast for FY 2020-2025 which included Arts and Culture programming, non-profit & revenue-generating activities from 3 parking lots, 10 acres of physical HF property and commercial/recreational boating leases and licenses, 3 marinas, 3 theatres, the Power Plant, retail, kiosk, and multiple commercial tenants.
Created templates to gather & analyze the financial impact of event cancellations and revenue loss due to COVID-19, along with ad-hoc presentations to support executive decision making.

Gap Year

Sep'18 - Aug'19

Took a year off to travel across Asia, before relocating to Canada.

Business Data Analyst

Wells Fargo, SAN FRANCISCO, CA

Feb'17 - August'18

Documented BRD, FSD, Mapping, and Test Cases, Process flow diagrams, and User stories.
Lead the Gap Analysis, which lead the foundations for requirement gathering of a $50 million Customer 360 project.
Conducted multiple analysis to deliver business and project requirements definition for implementing an enterprise-level Customer master initiative.
Collaborated with multiple lines of businesses and project managers to finalize the onboarding schedule.
Generated the financial forecast and resource hiring plan for FY 2018, the scope of forecast spanned across eight teams working in multiple time zones.
Coordinated with multiple Project Managers to track project initiatives and manage change in scope.
Communicated with the technical team and internal business stakeholders to gather and analyze in detail business requirements and transformed the business requirements into process flows and user stories.
Conduct user acceptance testing (UAT) and integration of mappings and workflows.
Design dashboards and presentations as part of the ad-hoc analysis.

Business Analyst

Feb'17 - Aug'18

Vaco LLC, San Francisco

Developed strategy and roadmap for enterprise-level data services for the Banking & Financial division. Planned and executed analysis and project management efforts to deliver managed services to domestic clients including Wells Fargo.

IT Service Analyst

May'15 - May'16

University of Massachusetts, Lowell

Created and analyzed service ticket summary reports using Excel Pivot Tables & ServiceDesk.
Design infographics for C-level management using Tableau.
Gathered requirements to meet the enterprise technology demands for faculties/staff and representing them to the IT Department.
Planned and Implemented coordination efforts to ensure timely service to the stakeholders using Microsoft Project.
Reduced resolution time by 40% by creating documentation, workflow diagrams, and user stories using Visio and SharePoint.

Business Analyst & Strategy Lead

Spetmeber '12 - December'13

Nature Camps Pvt. Ltd.

Guided the sales and marketing team through IT implementation, which included designing alternate opensource CRM solutions from concept to build.
Oversaw development of an application to automate day-to-day operations which resulted in reduced response time by 30%.
Lead the digital marketing campaign and SEO/SEM optimization efforts generating $200,000 in revenue within the first six months.
Spearheaded strategic planning and expansion to three new locations.
Developed multiple vendor relationships and negotiated contracts to fulfill our catering and transportation requirements across three different locations in India.
Defined ROI and TCO for implementation within sales, marketing, and operations teams.
Developed front end for kumbhcampindia.com
Wrote user stories and responsible for employee training to be able to use the technology.